Standard Service

Dispatch time:

1 - 3 working days.

Delivery methond:

Royal Mail – 1st Class.

Transit time:

up to 3 working days* (upon receipt of cleared payment before 2:59pm).

Processing in laboratory:

1 – 3 working days* (from sample arrives to laboratory).

Cost:

free of charge.

High Priority Service

Dispatch time:

same working day* (test kits ordered before 2:59pm Monday to Friday will be sent out that day).

Delivery methond:

Royal Mail – 1st Class.

Transit time:

up to 3 working days* (upon receipt of cleared payment before 2:59pm).

Processing in laboratory:

up to 4 hours* (from sample arrives to laboratory).

Cost:

£9.95 (added automatically when you chose this option online).

Dispatch time

From Monday (00:01am) till Friday (2:59pm) orders will be dispatched on the same day.
From Friday (3:00pm) till Sunday (11:59pm) orders will be dispatched on first working day.

*Working days are normal weekdays. Dispatch times don’t include Saturdays, Sundays and major holidays. Transit times don’t include major holidays and Sundays, but may include Saturdays, depending on the delivery service option. For example, transit times for Royal Mail services include Monday to Saturday (exception: RM Special Delivery services include Monday to Friday).

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  • Free delivery on orders over £19

  • Discreet packing plain and confidential

  • High priority service available on request